Fix Netflix UI-800-2 Error In Less Than a Minute – A Detailed Guide

By | January 6, 2020

Netflix UI-800-2 Error is one of the most common Netflix error. If you are using Netflix for a while, you might have come across this error. It shows that the information related to your device needs to be refreshed. To do so, there are various procedures depending on the device you are facing this error.

Fix Netflix UI-800-2 Error – Troubleshooting process

One of the main reasons for this error is, your Netflix can’t connect to the network. So we need to troubleshoot the firewall and network-related settings. This error mainly occurs on a smart TV, set-top box, and streaming devices. We can easily solve this error by using a three-step troubleshoot process.

#1 Check WIFI or network connection

Improper network connection seems to the problem in most of the Netflix UI-800-2 Error. So make sure to check your network connection with any other device. Make sure you can navigate to the Netflix site. This is to make sure that, your firewall is not blocking the connection.

🕵🕵 Warning! You are being monitored! 🕵🕵 Are you streaming unlicensed content on Kodi? You are taking the risk! Streaming movies, TV shows, Sports and other media using unofficial third-party Kodi add-ons are illegal. Your ISP is watching your online streaming activities! The ISP can report you anytime to the Government. So prevention is better than cure! In order to prevent yourself being monitored, we recommend you to use the ExpressVPN. Using VPN will keep your online activities anonymous and also allows you to stream geo-restricted content.

#2 Restart your device

Sometimes the Netflix UI-800-2 Error is due to some software glitches. If that is the case, restarting the device may help you fix the issue. Turn off the device and wait for a few minutes and turn it on again to fix the issue.

#3 Account restrictions

On some rare occasions, there is a limitation placed on your device unknowingly or due to the cache memory. To recover your account, just sign out and sign in again. By doing so, you will establish a secure connection. And restart the device to fix Netflix UI-800-2 Error.

Most probably you can fix the Netflix UI-800-2 Error with these three steps. If you are still facing the issue, there is some issue with your device or cache memory. You can use the below device-specific guide to fix the issue.

Netflix UI-800-2 Error

Fix Netflix UI-800-2 Error – Device specific Guide

In a few cases, the above-mentioned solution is not enough to fix Netflix UI-800-2 Error. Now you need to opt for the device-specific or platform-specific solution to fix the issue. Before trying any of the below steps, we highly recommend you to clear your cache.

In most of the cases, cache memory seems to be the problem. Depending on the device you are using, the steps to clear the cache may differ. For instance, you can use the Run command on Windows PC to clear the cache.

Win+R > Temp delete all the files

Win+R > %temp% delete all the files in these folders.

For Android-based device, you can go for default cleaner or some third party application. For Firestick and Roku, you can navigate to settings > Clear Cache

If you are using Kodi to stream the Netflix contents, here is an exclusive guide with screenshots for you.

Clear Cache on Kodi

Clearing Cache will Fix Netflix UI-800-2 Error in most of the cases. Sadly, if you are still facing the issue, here is our trump card for you.

  1. Fix Netflix UI-800-2 Error on Streaming device like Firestick, Roku, Android TV Boxes and set-top boxes

    • Turn off the device. If it is not shutting down, directly turn off the power.
    • Unplug it from the power source.
    • Keep the device rested for at least 3 minutes.
    • Plug the power back and turn it on.
    • Try to stream the Netflix content again.
  2. Fix Netflix UI-800-2 Error on Blu-ray Players

    • Turn off the device directly and unplug it from the power source.
    • Press the power button to discharge the capacitor. It won’t turn on, but the stored power will be drained.
    • Keep it rested for 3 minutes and try to turn it on again.
  3. Fix Netflix UI-800-2 Error on Smart TV

    • Turn off and unplug the TV cord from the power source.
    • Then press the Power button for 5 seconds to discharge the capacitor.
    • Turn it on again and check whether the problem is resolved.

If you are still facing the Netflix UI-800-2 Error, you can contact the manufacturer for updated firmware. But we guess it won’t be necessary. If you are facing any other issue, do comment below. We will be glad to solve your issue.

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